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Results 1-20 of 1918 for Jack M. Germain

The Essential Shift From Legacy to Modern CRM Systems

In general, CRM is for managing a company's relationships and interactions with existing and prospective customers. Its goal is to improve relationships by helping a business stay connected to its customers, streamline processes, and improve profitability ...

CONFERENCE REPORT

Red Hat Summit Targets Fixing Open-Source Code Flaws

As a testament to the expanded use of open-source technology across all industries, 75% of application code bases use open-source code. This adoption is particularly prolific in the software supply chain, where attacks have soared 742% since 2020 ...

Mobile Shopping Apps Linked to Digital Wallets: A Loyalty-Driving Duo

With today's economic environment driving consumers into the money-saving mode, e-commerce retailers must double down on targeted communications to ensure their mobile content is as personalized as possible without underestimating the power of a single inappropriate or misaligned message ...

New In-Content Selling Tech Offers Live Commerce Breakthrough

Industry research suggests that around 96% of consumers find shoppable videos a desirable e-commerce feature that helps make purchasing decisions easier. On the sell side, 72% of businesses report that video improved customer conversion rates ...

Subscription Sales Spur Superior Selling

Retail market watchers may soon refer to the growing popularity of this sales strategy trend as "the year of subscription sales." ...

PRODUCT REVIEW

Poly Voyager 60 Series Earbuds Provide a Premium Audio Experience

The uniquely functional case, all-day batteries, and advanced features give you every reason to buy the HP Poly Voyager Free 60 series wireless earbuds if you travel for business or spend time working tethered to computers and smartphones ...

The Vital Role of Tech Adoption in Overcoming Supply Chain Hurdles

Dealing with supply chain breakdowns and product delivery logistics is a worsening problem, especially for e-commerce retailers. But physical store merchants are also heavily impacted ...

DOJ, Five Eyes Nations Unite To Dismantle Russian Cyber-Espionage Network

The U.S. Department of Justice has another feather in its cyberwarfare cap after taking down the cybercrime network of Turla, a criminal gang linked to Russia called one of the world's most sophisticated cyber-espionage groups ...

Independent Distros Blend Ideas and Innovate User Experiences

During my two dozen years of writing about open source and reviewing hundreds of Linux distributions, I have developed a keen interest in Linux offerings that break out of the traditional Linux operating system molds. More often than not, the most interesting and innovative Linux versions are in a growing category of independent distros ...

Could Bartenders Close the Growing Tech Skills Gap in Cybersecurity?

Despite recent high-profile tech industry layoffs, demand for cybersecurity professionals remains high yet unfilled. With so many tech industry workers looking for their next job, why aren't these displaced workers being recruited? ...

PRODUCT PROFILE

Tidio Delivers AI CRM for SMBs

Tidio is a new AI tool that claims to do near miracles for any business owner by automating their customer service, boosting conversion rates, and improving overall efficiency with the help of artificial intelligence ...

Ubuntu 23.04 ‘Lunar Lobster’ Lands With Newly Minted Cinnamon Desktop Flavor

Canonical on April 20 released Ubuntu 23.04, aka Lunar Lobster, with a new installer, Active Directory login, and gaming performance to enhance Ubuntu Desktop for work and play ...

EXCLUSIVE INTERVIEW

Participation Over Payment Is the Future of Brand Loyalty

Web3 development, built around blockchain technology, a fertile ground for growing non-fungible tokens (NFTs), is poised to impact innovations for e-commerce transactions without cryptocurrency use ...

How Partner Agencies Help Sellers Survive on Amazon

Operating a successful selling outlet on Amazon's massive marketplace entails hurdles that even some seasoned retailers have never encountered. The key to a rewarding seller experience is avoiding internal roadblocks ...

Lazarus Hackers’ Linux Malware Linked to 3CX Supply-Chain Attack

New cyber research connects the infamous North Korea-aligned Lazarus Group behind the Linux malware attack called Operation DreamJob to the 3CX supply-chain attack ...

Will Walmart Using Generative AI Break Open Pandora’s Retail Box?

Retail giant Walmart is going all in on developing its own generative artificial intelligence GPT-4 platform to drive sales and boost customer experience (CX) ...

REVIEW

New Distro Makes Running Arch Linux Very ‘Cachy’

CachyOS is more than just a fun name to grab potential users' attention ...

Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022

Consumers in the U.S. lost more than $4 billion to investment scams in 2022, and this year is expected to be worse ...

Apple Launches 4.15% APY Savings Account for Cash-Weary Consumers

Apple is upping the interest rate ante by giving its customers the ability to expand their financial footing while at the same time keeping them within its ecosystem ...

Intent Data Strategies Provide a Lifeline to CRM

Intent data is becoming an increasingly important tool among B2B organizations and retail marketers. In fact, 62% of companies now use one or more intent data solutions. Yet, as a new product category, intent data can be complex ...

How will consumers react to Apple's WWDC 2023 announcements?
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